OCEAN LIFE My Nurse

Professional care services for the elderly or patients during recovery, provided by experienced and well-trained experts, ensure that you or your loved ones always feel at ease.

Providing services with heartfelt care from OCEAN LIFE.

Ready to deliver home services

by professionally trained experts.

Registered Nurse (RN)

Practical Nurse (PN)

Physical Therapy (PT)

Nursing Assistant (NA)

OCEAN LIFE My Nurse: How good is it?

Trust

Because you or your loved one will be cared for by experienced experts who have undergone attitude interviews and criminal background checks.

Pleasant

Patients who return home to recuperate will not feel uncomfortable or need to adjust much. You also won't have to worry about their home or family members either.

No Worries

Reduce the risk of secondary infections compared to recuperating in the hospital, where patients have up to a 10% chance of acquiring secondary infections.

Procedure for Using the Service

Await SMS from the company.
The company will send an SMS with the terms of use if you meet the service criteria.
Complete the service request form.
Via the link you received in the SMS.
Make an Appointment
OCEAN LIFE My Nurse will schedule a date to send a physical therapist to the user's home.
Appointments can be scheduled between 7:00 AM and 7:00 PM (with prior arrangement with the customer before the actual service date).

For the Bangkok and suburbs area, appointments can be scheduled 1 - 5 days in advance,
and for other provinces, 3 - 14 days in advance.
Wait for the Service at Home.
The physical therapist will arrive on the scheduled date arranged with OCEAN LIFE My Nurse.

Terms of Service

Special privilege for individual health insurance customers: You can request a free in-home physical therapy session for body rehabilitation once (1 hour). This offer is available to policyholders with the following additional health coverage contracts: Health Coverage (HC), Comprehensive Health Coverage (HC Lump Sum), Health Coverage (H&S), Comprehensive Health Coverage (H&S Lump Sum), Enjoy Health Extra, Health Plus with deductible, Health Kids, Health for Kids, and Supreme Health.
Project duration: from today until December 31, 2024 (limited to 20 entitlements).
The company will send an SMS with the terms of use on the day you are discharged from the hospital. You can request the service within 30 days after discharge or after receiving the SMS.
The service is available throughout Thailand. Appointments must be scheduled in advance: 1-5 days for Bangkok and surrounding areas, and 3-14 days for other provinces.
The company reserves the right to change the details and related terms without prior notice.
The company is not responsible for any damages or defects in the services provided by the service provider.
Services are provided by Kronus Solutions (Thailand) Co., Ltd. / Ocean Life Insurance (Thailand), who are merely recommending these services to eligible policyholders.
The company's decision is final.
For more information, contact our customer service center at 1503

Frequently Asked Questions

Who is eligible to receive free in-home physical therapy rehabilitation services?

Customers who have received inpatient treatment (IPD) for orthopaedic or neurological conditions and return home for recovery are eligible for free in-home physical therapy rehabilitation services if they have the following additional health coverage contracts:
- Health Coverage (HC)
- Comprehensive Health Coverage (HC Lump Sum)
- Health Coverage (H&S)
- Comprehensive Health Coverage (H&S Lump Sum)
- Enjoy Health Extra
- Health Plus with deductible
- Health Kids
- Health for Kids
- Supreme Health

Who are the service personnel?
Professional Physical Therapist
How long is the service period?
1 hour (1 session) free of charge, available between 07:00 - 19:00 hrs.

What are the boundaries of care provided?

Prevent, promote, rehabilitate, and treat patients with neurological and musculoskeletal disorders using principles of physical therapy.
Manage symptoms of office syndrome.

Until when is the duration of eligibility to use the service?
From today - 31 December 2024 or until rights run out (limited to 20 rights)

Activity details

OCHI COIN 1,000 coins can be redeemed for a discount of 100 Baht on services (unlimited times).
OCHI COIN 26,000 coins can be redeemed for OCEAN LIFE My Nurse services.
Includes 12 hours of registered nursing care (07:00 - 19:00 hrs)
Value of 2,600 Baht (from the normal price of 4,200 Baht). No additional charges apply.
OCHI COIN 18,000 coins can be redeemed for OCEAN LIFE My Nurse services.
Includes 12 hours of practical nursing care (07:00 - 19:00 hrs)
Value of 1,800 Baht (from the normal price of 2,800 Baht) No additional charges apply.
OCHI COIN 18,000 coins can be redeemed for OCEAN LIFE My Nurse services.
Includes 1 hour of physical therapy care (choose service time between 07:00 - 19:00 hrs)
Value of 1,800 Baht (from the normal price of 2,500 Baht). No additional charges apply.
OCHI COIN 12,000 coins can be redeemed for OCEAN LIFE My Nurse services.
Includes 12 hours of nursing assistant care (07:00 - 19:00 hrs)
Value of 1,200 Baht (from the normal price of 2,300 Baht) No additional charges apply.

These offers are valid for redemption of discounts or services from today until December 31, 2024

Procedure for Using the Service

Press to redeem privileges or discounts.
Via OCEAN CLUB APP
Await confirmation via SMS.
Users will receive an SMS within 3 business days from OCEAN LIFE confirming a 6-digit usage code.
Contact OCEAN LIFE My Nurse
Contact service provider at 062 425 5688, available 24 hours.
Provide the 6-digit usage code
The code received in step 2 to the OCEAN LIFE My Nurse service provider to use the benefit.
Make an Appointment
The OCEAN LIFE My Nurse service provider will schedule the appointment for home care delivery. Appointments must be arranged with customers in advance: 1-5 days in advance within Bangkok and its vicinity, and 3-14 days in advance for other provinces.
Wait for the Service at Home.
The caregiver will arrive on the scheduled date arranged with OCEAN LIFE My Nurse.

Terms of Service

Special privileges for users of the OCEAN CLUB APP only
Upon pressing the "Claim Privilege" button in the OCEAN CLUB APP, you will receive an SMS confirming your entitlement along with a 6-digit redemption code sent to the registered phone number in the OCEAN CLUB APP within 3 business days.
Privileges can be claimed from today until December 31, 2024, or until the entitlements are exhausted
(limited to 1,000 entitlements for a service fee discount of 100 Baht).
After receiving the SMS confirmation, you can immediately contact the service provider (Kronus Solutions (Thailand) Co., Ltd.) at 0 2026 3844 or 062 425 5688 to notify your intent to use the service.
Users must present the 6-digit redemption code received via SMS to Kronus Solutions (Thailand) Co., Ltd. to avail of the service fee discount (applicable to all service providers).
Users are responsible for paying any remaining service fees. The entitlement must be used within 180 days from the date of SMS confirmation.
In cases where points are redeemed for privileges, points or privileges cannot be refunded under any circumstances.
These privileges cannot be exchanged for cash and cannot be used in conjunction with other discounts or promotions.
Terms and conditions are subject to the company's policies. The company reserves the right to amend or modify these terms and conditions without prior notice.
The terms and details regarding service provision are as specified by the service provider ( Kronus Solutions (Thailand) Co., Ltd.) The OCEAN CLUB APP serves solely as a promotional platform.
Kronus Solutions (Thailand) Co., Ltd. reserves the right to modify terms and conditions without prior notice.
For more information, contact our customer service center at 1503

Frequently Asked Questions

Who has the right to use OCHI COIN to receive a discount on this service?
OCEAN CLUB APP service users
Who is the caregiver providing the service?
Registered Nurse (RN)

Practical Nurse (PN)

Physical Therapist (PT)

Nursing Assistant (NA)
How long is the service period?
12 hours/time, available between 07:00 - 19:00 hrs.

What are the boundaries of care provided?

Registered Nursing Care:
- Health assessment, including blood pressure or other vital signs
measurement, blood sugar monitoring, urinary catheter care,
stoma bag changing, feeding tube adjustment, internal catheter cleaning,
administering medications and nutrients via saline infusion,
basic medical checks, and recording important health data.
- Wound care, stitching wounds with no more than 3 stitches.
- Bathing and changing clothes.
- Feeding, including administering food through feeding tubes.
- Medication management as prescribed by physicians.
- Stoma bag care.
- Bowel care.
- Assistance with physical movement.
- Escorting to scheduled medical appointments.
Practical Nursing Care:
- Wound care.
- Bathing and changing clothes.
- Feeding, including administering food through feeding tubes.
- Medication management as prescribed by physicians.
- Stoma bag care.
- Bowel care.
- Assistance with physical movement.
- Escorting to scheduled medical appointments.
Physical Therapy Care:
- Preventing, promoting, rehabilitating, and treating patients
with neurological and musculoskeletal problems
through physical therapy principles.
- Treating symptoms of orthostatic hypotension.
Nursing Assistant Care:
- Wound care.
- Bathing and changing clothes.
- Feeding, including administering food through feeding tubes.
- Medication management as prescribed by physicians.
- Stoma bag care.
- Bowel care.
- Assistance with physical movement.
- Escorting to scheduled medical appointments.