OCEAN LIFE My Nurse

Professional care services for the elderly or patients during recovery, provided by experienced and well-trained experts, ensure that you or your loved ones always feel at ease.

Providing services with heartfelt care from OCEAN LIFE.

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Procedure for Using the Service

Complete the service request form.
Link : https://forms.gle/6GCbrrbUE3QQ7UxL8
Make an Appointment
OCEAN LIFE My Nurse will schedule a date to send a physical therapist to the user's home.
Appointments can be scheduled between 7:00 AM and 7:00 PM (with prior arrangement with the customer before the actual service date).

For the Bangkok and suburbs area, appointments can be scheduled 1 - 5 days in advance,
and for other provinces, 3 - 14 days in advance.
Wait for the Service at Home.
The physical therapist will arrive on the scheduled date arranged with OCEAN LIFE My Nurse.

Terms of Service

Special privilege for individual health insurance customers: You can request a free in-home physical therapy session for body rehabilitation once (1 hour). This offer is available to policyholders with the following additional health coverage contracts: Enjoy Health, Enjoy Health Extra, and Supreme Health.
Project duration: from today until December 31, 2025 (limited to 20 entitlements).
The company will send an SMS with the terms of use on the day you are discharged from the hospital. You can request the service within 30 days after discharge or after receiving the SMS.
The service is available throughout Thailand. Appointments must be scheduled in advance: 1-5 days for Bangkok and surrounding areas, and 3-14 days for other provinces.
The company reserves the right to change the details and related terms without prior notice.
The company is not responsible for any damages or defects in the services provided by the service provider.
Services are provided by Kronus Solutions (Thailand) Co., Ltd. / Ocean Life Insurance (Thailand), who are merely recommending these services to eligible policyholders.
The company's decision is final.
For more information, contact our customer service center at 1503

Frequently Asked Questions

Who is eligible to receive free in-home physical therapy rehabilitation services?

Customers who have received inpatient treatment (IPD) for orthopaedic or neurological conditions and return home for recovery are eligible for free in-home physical therapy rehabilitation services if they have the following additional health coverage contracts:
- Enjoy Health
- Enjoy Health Extra
- Supreme Health

Who are the service personnel?
Registered Nurse (RN)

Physical Therapy (PT)
How long is the service period?
Registered Nurse (RN): 12 hours, 07:00 – 19:00 hrs.

Physical Therapy (PT): 1 hour, available between 07:00 – 19:00 hrs.

What are the boundaries of care provided?

Registered Nurse (RN)
- Health assessment, including blood pressure or other vital signs measurement, blood sugar monitoring, urinary catheter care, stoma bag changing, feeding tube adjustment, internal catheter cleaning, administering medications and nutrients via saline infusion, basic medical checks, and recording important health data.
- Wound care, stitching wounds with no more than 3 stitches.
- Bathing and changing clothes.
- Feeding, including administering food through feeding tubes.
- Medication management as prescribed by physicians.
- Stoma bag care.
- Bowel care.
- Assistance with physical movement.
- Escorting to scheduled medical appointments.
Physical Therapy (PT)
- Preventing, promoting, rehabilitating, and treating patients with neurological and musculoskeletal problems through physical therapy principles.
- Treating symptoms of orthostatic hypotension.

Until when is the duration of eligibility to use the service?
From today - 31 December 2025 or until rights run out (limited to 20 rights)

Ready to deliver home services

by professionally trained experts.

Registered Nurse (RN)

Physical Therapy (PT)

OCEAN LIFE My Nurse: How good is it?

Trust

Because you or your loved one will be cared for by experienced experts who have undergone attitude interviews and criminal background checks.

Pleasant

Patients who return home to recuperate will not feel uncomfortable or need to adjust much. You also won't have to worry about their home or family members either.

No Worries

Reduce the risk of secondary infections compared to recuperating in the hospital, where patients have up to a 10% chance of acquiring secondary infections.