OCEAN LIFE พาหาหมอ
A service that takes elderly or patients to hospital for follow-up appointments, provided by a partner offering comprehensive healthcare services. VNurse Care ensures peace of mind and relieves your worries when you don't have time to take your family to the hospital for medical visits.
Caregivers will transport the elderly or patients to the hospital, providing home pick-up, patient transfer, and continuous care throughout the medical appointment. We will also ensure a safe return home.
OCEAN LIFE พาหาหมอ
A service that takes elderly or patients to hospital for follow-up appointments, provided by a partner offering comprehensive healthcare services. VNurse Care ensures peace of mind and relieves your worries when you don't have time to take your family to the hospital for medical visits.
Caregivers will transport the elderly or patients to the hospital, providing home pick-up, patient transfer, and continuous care throughout the medical appointment. We will also ensure a safe return home.
The service is provided by nurse aids who care for the elderly or patients during their hospital visit. This includes Pick-up service from home to hospital, available exclusively in Bangkok.
Scope of Service
- Includes Pick-up service from home to hospital (round-trip distance not exceeding 40 km).
- Nurse Aides will assist by looking after the patient and handling patient registration and insurance verification upon arrival at the hospital.
- Stay at hospital with the patient, provide assistance, and facilitate various needs.
- Accompany the patient to meet the doctor, assist and listen to the information from the examination, inquire about appropriate treatment procedures, and convey this information to relatives or relevant parties.
Service Fee
- Special price for Ocean Life customers: 1,800 THB for 8 hours (from regular price 2,030 THB), price is inclusive of VAT 7%
Important Information
- Service is available only in the Bangkok area.
- Appointments must be scheduled 3 - 5 business days in advance.
- Service is provided for up to 8 hours. Additional hours are charged at 100 THB per hour (payment required after service). The user is responsible for any extra costs.
- The round-trip distance between home and hospital should not exceed 40 kilometers. For additional distance or toll fees, actual charges will apply (payment required after service). The user is responsible for these costs.
- Fill out the google form to request a service voucher code at https://forms.gle/o6voriNyzWtcZTUF7
- The company will issue a voucher code via SMS to the registered contact and send the user's details along with the voucher code to the service provider within 1-3 business days.
- The service provider will contact you to schedule the date for sending a nurse aids to meet the customer at the designated address.
- The user must provide the voucher code received from the company, along with preliminary details such as gender, age, condition of the patient or elderly person, the hospital where services are required, and the residence address.
- The user must make the payment at least 1-3 days before the scheduled service date.
- Use the service on the scheduled date, time, and appointment location.
- For Ocean Life customers with active policies with the company only.
- The user can transfer the voucher code to another person for use with the service provider. However, the user must specify the person who will use the service in the google form.
- You can fill out the google form to request a voucher code from today until December 31, 2025.
- The service must be used by December 31, 2026.
- If you are unable to use the service on the scheduled date, you can reschedule up to 2 times, each time for a period not exceeding 15 days. The user must notify the service provider at least 1 business day in advance.
- The voucher code will be rendered invalid and the service cannot be used if any of the following events occur:
6.1) The user does not use the service on the scheduled date and time without rescheduling with the service provider, or
6.2) The user does not use the service by December 31, 2026. - The service is available only within Bangkok. Users must schedule appointments 3 to 5 business days in advance.
- The service is provided by nurse aids who assist and care for the patient throughout the entire service, including tasks such as handling insurance cards, accompanying the patient to the doctor, assisting with restroom or meal needs at the hospital, and reporting medical visit details to relatives. This service is exclusively for medical appointment assistance.
- The user must pay for the service directly to the service provider before the service date (the service fee includes 7% VAT).
- Service is provided for up to 8 hours per day. Any additional hours will be charged at 100 THB per hour, with any partial hour rounded up to a full hour (payment required after service). The user is responsible for these extra costs.
- The round-trip distance should not exceed 40 kilometers. For additional distance or toll fees, actual charges will apply (payment required after service). The user is responsible for these costs.
- The company is not responsible for any damages or defects related to the services provided by the service provider.
- This service is not an insurance policy, and the service provider does not act as a substitute for doctors or medical experts from the company. The company is not aware of or informed about the user's health treatment details.
- The service is provided by VNurse Care Co., Ltd. The company is only responsible for recommending this service to the user.
How good is it?
Provided by nurse aids
Who provide care, assistance, and various conveniences while at the hospital.
Includes transportation from home to the hospital.
Travel is convenient, safe, and more reassuring with experienced nurse aids accompanying you.
Coordinates within the hospital.
Going to the hospital will no longer be a hassle, as nurse aids will handle all coordination and arrangements for you.
Assist with and listen to information from health checks.
Receive comprehensive results from the doctor and provide a detailed report on the patient's condition after the appointment.
- Fill out the google form to request a service voucher code at https://forms.gle/nuE4Foi9RYLgni9DA
- The company will issue a voucher code via SMS to the registered user and send the user’s information along with the voucher code to the service provider within 1 to 3 business days.
- The service provider will contact you to schedule the date for sending nurse aids to meet the customer at the designated address.
- The user must provide the voucher code received from the company, along with preliminary details such as gender, age, the condition of the patient or elderly person, the hospital where services are required, and the residence address.
- Wait for the service on the scheduled date, time, and location.
- For Ocean Life customers with active Enjoy Health, Enjoy Health Extra, or Supreme Health riders with the company only.
- The promotional service is limited to one use per customer only.
- The user can transfer the voucher code to another person for use with the service provider. However, the user must specify the person who will use the service in the google form.
- You can fill out the google form to request a voucher code from today until December 31, 2025.
- The service must be used by December 31, 2026.
- If you are unable to use the service on the scheduled date, you can reschedule up to 2 times, each time for a period not exceeding 15 days. The user must notify the service provider at least 1 business day in advance.
- The voucher code will be rendered invalid and the service cannot be used if any of the following events occur:
7.1) The user does not use the service on the scheduled date and time without rescheduling with the service provider, or
7.2) The user does not use the service by December 31, 2026. - The service is available only within Bangkok. Users must schedule appointments 3 to 5 business days in advance.
- The service is provided by nurse aids who assist and care for the patient throughout the entire service, including tasks such as handling insurance cards, accompanying the patient to the doctor, assisting with restroom or meal needs at the hospital, and reporting medical visit details to relatives. This service is exclusively for medical appointment assistance.
- Service is provided for up to 8 hours per day. Any additional hours will be charged at 100 THB per hour, with any partial hour rounded up to a full hour (payment required after service). The user is responsible for these extra costs.
- The round-trip distance should not exceed 40 kilometers. For additional distance or toll fees, actual charges will apply (payment required after service). The user is responsible for these costs.
- The company is not responsible for any damages or defects related to the services provided by the service provider.
- This service is not an insurance policy, and the service provider does not act as a substitute for doctors or medical experts from the company. The company is not aware of or informed about the user's health treatment details.
- The service is provided by VNurse Care Co., Ltd. The company is only responsible for recommending this service to the user.
- Only the first 20 users who register to receive the voucher code from today until December 31, 2025, will be eligible.
- Limited to 20 times throughout the service period or until prizes run out. Each person is eligible for only one time.
- On the day of service, the policyholder must not have canceled the policy (Free Look) or requested a policy withdrawal or termination. If the policy is canceled, withdrawn, or terminated after receiving the prize, the company reserves the right to deduct the prize value from any refund issued to the policyholder. If the refund amount is less than the prize value, the policyholder must compensate the company for the difference.
- Cannot be exchanged, converted, or redeemed for cash or other items.
- Cannot be combined with other promotional offers.
- Voucher code from this promotion are only for those who comply with the conditions set by the company. They are not for sale or commercial use.
- The user agrees to allow the company to use details, including images and printed materials, for advertising and promotional purposes without any compensation.
- The user acknowledges and consents to the company collecting, using, or disclosing their personal information provided for the service for purposes such as presenting, advertising, and promoting the company’s products or services, marketing activities, and data analysis for the development or improvement of the company’s products or services.
- The service user has understood the terms of service and agrees to comply with all the terms and conditions specified for using this service.
- The decision of the company shall be final.
- For more information, please contact the Customer Service Center at 1503.
- Who is eligible to use this service?
Answer: All Ocean Life customers. - Who is this service suitable for?
Answer: Elderly individuals or patients who need care from family members when traveling to the hospital for a doctor's appointment. - Who are the service personnel, and what are their roles and responsibilities?
Answer: The nurse aids have the following roles and responsibilities:
- Travel to pick up and drop off at the specified address.
- Assist the patient and handling patient registration and insurance verification upon arrival at the hospital.
- Stay with the patient, provide assistance, and facilitate various needs.
- Accompany the patient to meet the doctor, assist and listen to the information from the examination, inquire about appropriate treatment procedures, and convey this information to relatives or relevant parties. - How long is the service provided?
Answer: 8 hours per session (if it exceeds, an additional charge of 100 THB per hour will apply). - Until when can you request the service?
Answer: From today until December 31, 2025.
